CONNECT WITH YOUR CLIENTS IN A MEANINGFUL WAY
culture | customer experience | communications
I'M LAUREN FABY, CCXP.
A little bit about me...
I'm a serious marketer with a sense of humor. I have double-digit, award-winning experience in Strategic Communications, Customer Experience, and Culture Development with companies of all sizes. I'm skilled at cutting to the chase and committed to exceptional client experience, both internal and external. I am a decent cook but am amazing at going out to dinner. I'm the mom of 4 grown girls, the wife of a wonderful guy, a proud dog mom, and have been officiating women's lacrosse for 10 years, too!
HOW WE CAN HELP YOU
CULTURE AND CLIENT EXPERIENCE CONSULTING
Results you’ll love.
We say, "Take care of your clients or someone else will." This is not only true for external clients, but we believe your most important clients are your employees. Treat them well, inspire them and value them. We design internal and external client retention programs that make a difference.
STRATEGIC MARKETING AND COMMUNICATIONS
Get it right the first time.
On-brand, effective communication is an essential part of any growth strategy. Our team will plan and execute a strategy that works. We can also train your internal communications team to execute your vision.
BUSINESS DEVELOPMENT PLANNING
It's time to show up with a plan.
WHAT WE DO: Plan and execute a strategy for your team to maximize your investment at trade shows and events.
WHY IT'S IMPORTANT: Too many companies spend their marketing money attending and exhibiting at shows without a detailed plan to engage with prospects and clients. Stop wasting your money by sending your team without a goal-oriented strategy.
WORKSHOPS AND EVENTS
Having an event? Need a speaker or moderator?
Lauren Faby speaks on the following topics:
Culture and Client Retention
Maximizing Trade Show and Event Presence
GAME ON WORKSHOPS:
BLOG: ACCIDENTALLY, ON PURPOSE...
Musings on Business and Life
C'MON REF! TIPS FOR LIFE AND BUSINESS FROM BETWEEN THE RESTRAINING LINES
I had a somewhat rough outing on the lax field a few weeks back and it made me think about how officiating sports and the relationships between coaches, spectators and officials correlates to today's business issues. Read my thoughts and let me know what you think!
YEP, IT'S TRUE. I RAN FROM BALTIMORE TO KEY WEST...AND IT CHANGED MY LIFE.
In the Fall of 2017, I ran with a group from Baltimore, MD to Key West, FL to raise money and awareness for young adults fighting cancer. Through this journey, I learned a lot about myself and the direction in which I wanted my life to go.
HOW TO AVOID BEING "THE MONDAY LISA"
Do you struggle on Monday mornings? I used to. I've penned some of my thoughts on what works for me at the beginning of the week to set me up for true focus throughout.
JUMPING IN: TIPS FOR GRADS AND MOMS TRYING TO LAND A GREAT JOB
I'm frequently approached by recent grads and stay-at-home moms about how to enter or re-enter the workforce and prepare to land a great job. I put my thoughts on the blog. Enjoy!